Privacy Policy

Full of Grace USA Privacy Policy

Last Updated: 4/16/2025

Full of Grace USA, LLC and its affiliates and subsidiaries (collectively “Full of Grace USA,” “we,” “us,” or “our”) respects your privacy. This privacy policy (the “Policy”) helps our users (a “User” or “you”) understand why we collect information, what information we collect, how we secure it, and what choices are available for you to manage it.

We collect information about you when you use our websites, http://fullofgraceusa.com, http://loveyourmotherboard.com, and http://theretro.net (collectively, the “Website”), when you use our mobile application, and when you interact with us as a customer or otherwise (collectively, the “Services”).

 

For purposes of this Policy, personal information or personal data means information that identifies, relates to, describes, or can be associated with you. Nothing in this Policy will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to us generally or in any specific context. Depending on your location, we may provide additional region-specific terms or policies. These apply only to the customers located in those geographic regions.

Please see our Terms of Service for other terms governing the use of this Website, including our arbitration provision.

1. You Consent to This Policy

By using the Services, you confirm you have read, understood, and agreed with this Policy. If you do not agree to this Policy, you may not engage with our Services.

This Policy applies regardless of what Services you use or how our Services are accessed and will cover any technologies or devices by which we make any Services available to you.

We may provide you with additional privacy notices where we believe it is appropriate to do so. It is important that you read this Policy together with any other privacy notice or fair processing notice we may provide on specific occasions, so that you are fully aware of how and why we are using your data.

If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described below in the “Contact Us” section below.

2. Information We Collect About You

We collect information about you from the following sources: information that you provide directly to us; information that we collect indirectly from you, such as from observing and analyzing your actions on our website, apps, advertisements, or social media websites; and information collected from service providers and/or third parties. The categories of personal information that we collect and the purposes for which we collect that information are described below. 

Categories of Personal Information We Collect 

The following list describes the categories of personal information we collect. 

●        Account Information includes name, email address, address, phone number, username, and password. We collect this information when you provide it directly to us. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance. 

●        Analytics Information. We collect certain analytics information automatically as you navigate our Services. This includes cookies, tracking pixels, tags or similar tools, which may collect information about your browser, device, geolocation, and interactions with the Services, Website, or emails. For more information, please view the “How Do We Use “Cookies” and Other Tracking Technologies?” section below. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance. 

●        Contact Information includes name, email address, mailing address, and phone number. We collect this information when you provide it directly to us such as signing up for newsletters, requesting information about Full of Grace USA Services, creating an account, or filling out a form. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance. 

●        Commercial History includes information regarding the purchases you have made through our Services, products or Services you have purchased, obtained, or considered, or other purchasing or consuming histories or tendences. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance. 

●        Payment Information includes name, address, phone number, and debit or credit card information. We use third party payment processors which collect this information for the purposes of account creation and management, analytics and research, customer service, and website security and maintenance. 

●        Responses to Surveys and Questionnaires includes any information you provide to us when you participate in voluntary market research surveys such as email address and interested products. We collect this information for the purposes of advertising and marketing, analytics and research, customer service, and website security and maintenance.

●        User-Generated Content. If you post, upload, comment, or otherwise submit content on the Services, we may collect certain information about you such as your name, email address, and products you may have purchased. Be aware that as a default, any information you post on the Services, including without limitation reviews, comments, photos, and videos, may be available to and searchable by all users of the Services. We collect this information for the purposes of account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance.

Other Ways We May Collect, Use, or Share the Information

We may also reserve the right to collect, use, or share personal information for the following purposes:

●        For Legal Purposes. We reserve the right to cooperate with local, provincial, state, federal and international officials in any investigation requiring either personal information or reports about lawful of unlawful user activity on this Website. We also reserve the right to share your personal information to establish, exercise, or defend our legal and property rights, including providing information to others for the purposes of fraud prevention. We may also share your personal information with any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

If we are ordered by a legal process or government to provide data about one or more individual users, we will notify those users of our compliance with that order, to the extent permitted by law.

●        To Present the Website. We will use personal information to present our Website and its contents in a suitable and effective manner for you and your device.

●        To Provide the Services. We will use personal information to provide the Services, including to improve operations and for security purposes.

●        Customer Service. We will use your personal information to provide you with customer service, troubleshoot issues, and respond to requests, questions or comments.

●        Provide Information and Opportunities. We will use your personal information to advertise Services that we think may be of interest to you.

●        Business Transactions or Mergers. We reserve the right to share your personal information to third parties as part of any potential business or asset sale, merger, acquisition, investment, round of funding, or similar type of transaction. Additionally, if we are entering into a corporate transaction with a third party, we may receive personal information in connection with the diligence. If we close a transaction, the third party may transfer personal information, which we would use as described in this Policy.

●        Bankruptcy or Insolvency. In the event of bankruptcy, insolvency, or dissolution proceedings, we may share your personal information with third parties as part of the sale or reorganization process.

●        Information From Our Partners. We may collect information from our partners such as market research firms, and our affiliates, subsidiaries, joint ventures, or other companies under common control. We may combine that information with other information we collect about you, but we will always use the information as described in this Policy. We collect this information for the purposes of marketing, advertising, research, and analytics.

3. How Do We Use “Cookies” and Other Tracking Technologies?

What are Cookies?

“Cookies” are small data files that are placed on your device to track your behavior in the browsers you visit. Cookies enable us to personalize your Website viewing experience. Full of Grace USA or our third-party provider places cookies on a User’s hard drive. Cookies can save the information noted above in the “Information We Collect About You” section of this Policy. You can configure your browser to prevent cookies, but please note that disabling cookies may impede Website features.  

What Types of Cookies Do We Use and Why?

There are different types of cookies that have different functions. The chart below illustrates the cookies that we and our service providers use on the Services, examples of who serves those cookies, and links to the privacy policies of those cookie servers. The chart is illustrative only. The specific cookies we use may vary over time and may change depending on which page you are visiting.  

 

Types of Cookies	Purpose	Who Serves  (for example)
Essential	These cookies are required for the operation of the Services and enable you to move around the Services and use its features.  Disabling these cookies can negatively impact the performance of Services.	●        Full of Grace USA ●        Google
Functionality	These cookies are used to recognize you when you return to the Services.  This enables us to personalize content for you and remember your preferences.  These cookies also enable your interactions with the Services such as emailing us and customer support chat.	●        Google  ●        Yotpo
Analytics, Performance, and Research	These cookies, beacons, and pixels allow us to analyze activities on the Services.  They can be used to improve the functioning of the Services.  For example, these cookies recognize and count the number of visitors and see how they move around the Services.  Analytics cookies also help us measure the performance of our advertising campaigns to help us improve them and to optimize the content on the Services for those who engage with our advertising.	●        Google
Social Networking	These cookies are used to enable you to share pages and content that you find interesting on our Services through third-party social networking and other websites.  These cookies may also be used for advertising purposes.	●        Google ●        Meta
Advertising	These cookies and pixels are used to deliver relevant ads, track ad campaign performance, or track email marketing.	●        Google ●        Shopify

 

How Long Do Cookies Stay on My Device?

Some cookies operate from the time you visit the Website until the end of that particular browsing session. These cookies, which are called “session cookies,” expire and are automatically deleted when you close your Internet browser. Some cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These cookies are called “persistent cookies” and the length of time they will remain on your device will vary from cookie to cookie. Persistent cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Website, how your use of the Website may change over time, and the effectiveness of advertising efforts.

Managing Your Cookies

It may be possible to block cookies by changing your Internet browser settings to refuse all or some cookies. If you choose to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. You can find out more about cookies and how to manage them by visiting www.AboutCookies.org.

Does the Website Respond to “Do Not Track” Signals?

Full of Grace USA responds to the Global Privacy Control (“GPC”) signal.  The GPC signal is a browser level signal that can reflect the desire to opt-out of having personal information shared or sold.  Some browsers allow transmission of GPC signal.  By broadcasting this signal, Full of Grace USA will not transmit your personal information to third parties who perform analytics services or who advertise to you based on this information.  Please note that your use of our Website will still be tracked by Full of Grace USA and its service providers who have agreed to limit their use of personal information.

4. Advertising and Marketing Choice

We respect your rights in how your personal information is used and shared. If at any time you would like to unsubscribe from receiving future emails, you can email us at help@fullofgraceusa.com follow the instructions at the bottom of each email, and we will promptly remove you from marketing correspondence. Please note, however, that we may still need to contact you regarding other matters.

5. How Long Is Your Personal Information Kept?

We will retain your personal information until the personal information is no longer necessary to accomplish the purpose for which it was provided.  We may retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect you, other people, and us from fraud, abuse, and unauthorized access, as necessary to protect our legal rights, or for certain business requirements.

 

We will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Policy or under applicable law, contract, or regulation. 

 

6. Security

The security of your personal information is important to us.  We take various reasonable organizational, administrative, and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.  If required by law to do so, we will notify you and/or the relevant supervisory authority in the event of a security incident or breach.

 

7. Where Your Personal Information Is Held

We process personal information on our servers in the United States of America and may do so in other countries.  If you use our Services or otherwise provide us with information from outside of the United States, you expressly consent to the transfer of your data to the United States, the processing of your data in the United States, and the storage of your data in the United States.

 

8. Third-Party Links 

This Website contains links and references to other sites, including social media sites. Full of Grace USA is not responsible for the privacy practices, security measures, or the content of such websites. When we provide links, we do so only as a convenience.  It is important to note that this Policy only applies to Full of Grace USA’s Services.  We are not responsible and assume no responsibility for any personal information collected, stored, or used by any third party as a result of you visiting third-party websites.  We also advise that you carefully read the privacy notice of any third-party websites you choose to visit.

9.     California Users’ Rights

This section of the Privacy Policy is applicable to visitors, users, and others (“consumers”) who reside in the state of California. Any defined terms in the California Consumer Privacy Act, as amended by the California Privacy Rights Act, (“CCPA”), shall have the same meaning when used in this Policy.

We do not share your personal information with a third party without sufficient contractual and technical safeguards that ensure reasonable security of your personal information, and we do not sell your personal information for monetary consideration to third parties. However, our use of cookies and other online tracking technologies for analytics and targeted advertising purposes may be considered a sale or sharing of personal information under applicable law. Categories of personal information that we have sold or shared under applicable and that we have disclosed to other parties for analytics and targeted advertising purposes include:

• Identifiers (e.g. name, email address, IP addresses, online identifiers).
• Commercial information (e.g. purchase history, browsing history).
• Internet or other similar network activity.
• Geolocation data.

 

Categories of third parties to whom personal information was disclosed include:

·       Data analytics providers; and

·       Advertising and marketing providers.

You can opt out of our tracking technologies for analytics and advertising service providers by broadcasting the Global Privacy Control (“GPC”) signal during your browsing session. Please note that your use of our Website will still be tracked by Full of Grace USA and its service providers.

In the preceding twelve (12) months, Full of Grace USA has not knowingly sold or shared personal information of consumers under the age of sixteen (16) years of age.

Categories of Personal Information

Full of Grace USA has collected the following categories of personal information from some of its customers. The examples provided are illustrative only and may not reflect the specific pieces of information we collect from any particular consumer, nor do they provide a complete list of the specific pieces of information for each category.

Category of Personal Information Collected (as specified by the CCPA)	Examples of Personal Information Collected for Each Category of Personal Information
Identifiers	Data such as name, postal address, unique personal identifier, online identifier, internet protocol address, email address, driver’s license identification number
Categories of personal information described in Cal. Civ. Code § 1798.80(e)	Data such as name, address, telephone number, driver’s license identification number
Commercial information	Data such as records of products or services purchased, obtained, or considered and other purchasing or consumer histories or tendencies
Internet or other electronic network activity	Data such as browsing history, search history, information regarding ID or other unique identifiers, browser type, IP address, MAC address, activity on and use of websites and online content
Geolocation data	Data such as the location of device (e.g., based on a browser or device’s IP address or Bluetooth technology, if the device settings allow for this)
Audio, electronic, visual, thermal, olfactory, or similar information
Professional or employment-related information	Data such as title or role and business name.
Inferences drawn of the consumer	Data such as browsing and purchase history used to create queries, customer profiles, and for grouping
Sensitive personal information	Data such as a consumer’s account login-in, financial account, religious preferences, driver’s license number, debit card, credit card number, credit score, in combination with any required security or access code, password, or credentials allowing access to an account

 

Your Rights and Choices

California law provides consumers with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights.

Right to Know Categorical and Specific Information and Data Portability

You have the right to request that Full of Grace USA disclose categorical and specific information to you about our collection, sale, and sharing of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of your personal information we collected, sold, or shared.
• The categories of sources from which your personal information we collected.
• Our business or commercial purpose for collecting, selling, or sharing your personal information.
• The categories of third parties to whom we disclose, sell, or share your personal information.
• The categories of your personal information we disclosed to a recipient for a business purpose and the categories of recipients to whom it was disclosed.
• The specific pieces of your personal information we collected in a portable and readily useable format where possible.

Right to Correct Inaccurate Personal Information

If Full of Grace USA maintains inaccurate personal information about you, you have the right to request that we correct these inaccuracies. After receiving notice of these inaccuracies, Full of Grace USA will make reasonable efforts to correct your personal information throughout our systems and networks.

Right to Non-Discrimination

You have the right to not be discriminated against for exercising the privacy rights conferred by applicable law. We will not discriminate against you because you exercised any of your privacy rights, including, but not limited to, by: denying goods or services to you; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level of quality of goods or services to you; or suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Right to Limit Use and Disclosure of Sensitive Personal Information

Full of Grace USA processes a limited amount of sensitive personal information, as that term is defined under applicable law, with your consent. For example, Full of Grace USA collects information about your purchase of religious books, which may reflect religious beliefs or preferences. We also collect your username and password when you affirmatively create an account on our Website. Creating an account on our Website is not mandatory and you consent to our collection of this information in order to maintain your account.

Full of Grace USA does not use or disclose your sensitive personal information for any purpose other than those specified in California Code of Regulations § 7027(m).

Right of Deletion

You have the right to request that Full of Grace USA delete your personal information that we have retained, subject to certain exceptions allowed by applicable law. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. If an exception applies, we will not delete your personal information that falls under the exception and will only process your personal information for purposes or under circumstances allowed by applicable law.

Right to Opt-Out of the Sale or Sharing of Personal Information and Targeted Advertising

California consumers have the right to opt-out of the sale and sharing of your personal information as those terms are defined under the CCPA.

We do not sell your personal information for monetary consideration. However, our use of tracking technologies may be considered a “sale” or “sharing” of personal information under applicable law and are used for purposes of targeting advertising to you. You can opt out of being tracked by these third parties and targeted advertising by visiting the “Privacy Preference Center[EK7] ” cookie icon at the bottom of your browser, by emailing an opt out privacy request, or by broadcasting the GPC signal.

Full of Grace USA honors and responds to the GPC signal. Please note that when your browser broadcasts the GPC signal, we will limit the functionality of our Website and prevent the Website from transmitting your personal information to third parties. We will also treat this signal as a verified request to stop selling your personal information and stop processing your information for purposes of targeted advertising. However, the GPC signal only identifies you by online identifier and/or device/browser information. It does not fully identify you by name, phone, or email address. Therefore, we may not be able to honor this request for other interactions you may have or have had with Full of Grace USA. You may also submit an opt out privacy request with your email, phone number and other personal information for us to complete the opt-out process.

If you visit our Website from a different computer or device, or clear cookies on your browser that store your preferences, you will need to return to this Website to opt-out or rebroadcast the GPC signal.

Exercising Rights

To exercise the access, correction, deletion, and opt-out rights described above, please submit a verifiable consumer request by using one of the following methods and providing us the requested information:

• Emailing us at info@fullofgraceusa.com, or
• Visiting the Privacy Preference Center.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

Applicable law may limit the number of times you may make a verifiable consumer request in a certain time period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

In order to verify your identity, we will ask you for information related to a recent transaction you made at Full of Grace USA or other personal information that only you would reasonably know. If you use an Authorized Agent to make your request, we will ask the Authorized Agent to have you fill out a form that certifies your use of an Authorized Agent and provides information related to a recent transaction you made at Full of Grace USA or other personal information that only you would reasonably know. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We will respond to a verifiable consumer request within forty-five (45) days of its receipt unless we notify you our need for a forty-five (45) day extension.

We will deliver our written response by email.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Contact Information

If you have any questions or comments about your rights as a California consumer, please contact us by email at help@fullofgraceusa.com or in the information in the “Contact Us” section below.

 

10. Children’s Privacy

Protecting the privacy of the very young is especially important.  Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.  In the event that we learn that we have collected personal information from a child under age 13 without verification or parental consent, we will immediately delete that information.  If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the “Contact Us” section below.

 

11. Policy Changes

This Policy may change from time to time.  If we need to change this Policy at some point in the future, we will post any changes on this page.  If we make a significant or material change to this Policy we will notify you via email.  You should check these terms when you use the Website.  Your continued use of the Website constitutes acceptance of the most current version of this Policy.

 

12. Contact Us

If you have any questions about this Policy, please contact us by email at help@fullofgraceusa.com, by phone at 303-484-1753, or at 12420 West 54^th Dr., Unit 3, Arvada, CO 80004.